Shipping policy

We (Rental HQ) ship out from our commercial physical store & warehouse located in Oklahoma City,73127.

We ship using USPS,FedEx,UPS and/or freight and we also provide local and curbside pickup. We have a loading dock and all the facilitation/staff for handling,packing , loading and unloading for an easy customer service.

Customer's order pickup: handling & loading is always free of charge, please call us first (405)609-6650 to arrange your order pickup and bring a copy of your order and a valid ID to pick up your order.

We (Rental HQ) usually ship out orders within 1-2 business days of order checkout's completion by the customer, any transit time (days) used by the carrier to deliver a shipment is not our responsibly.

Customer will have to checkout only through our website checkout processing regardless of his/her preferred online payment method  of choice.

Customer is responsible for providing a correct shipping address located within our service area  as declared during the checkout process.

Customer is responsible for paying any related shipping and/or freight charges based on preferred shipping method as declared during the checkout process.

We reserve the right to use any shipping carrier unless it is otherwise declared during checkout process. 

For any more questions regarding shipping & handling please contact us.